Managing for Maximum Performance (UCSD) Content
Reading Material
- Managment Skills and Applications (Required)
- Introduction to Type (Required)
- FYI – For Your Improvement (Highly Recommended)
Session 1
Learning Topics
Management in a Diverse Workplace / The Management Movement
Preparation/Reading Assignments
Classroom Application
- Course Overview & Requirements
- Leadership: The Art of Possibility(DVD)
- Slide Session 1
- Introduction – Leadership Mandala Overview and Instructions
Additional Books and Articles for this Session
- The Art of Possibility (Zander)
- The Leadership Challenge (Kouzes)
- Leadership (Burns)
- The Essential Drucker (Drucker)
- Leadership for the Twenty-First Century (Rost)
- The Brand Called YOU (Peters)
Session 2
Learning Topics
Developing Communication Skills / Decision-Making Skills
Preparation/Reading Assignments
- Chapter 3
- Chapter 4
- Slide Session 2
- Take MBTI Online
- Intro to Type (Pages 4-10)
Classroom Application
- Myers Briggs Type Indicator (MBTI) Overview and Individual Report Results & Application Exercises
- Sample MBTI Report for Organization – Personal Profile Results
- Exploring Type (DVD)
- Sign up for class projects
Examples of Class Project Presentations
- Communication Skills – Fall 07 1
- Communication Skills – Fall 07 2
- Communication Skills – Summer 07
- Communication Skills – Spring 07
- Decision Skills – Spring 07
Additional Books and Articles for this Session
- Do What You Are (Tieger)
- Nurture By Nature (Tieger)
- Just Your Type (Tieger)
- Please Understand Me (Keirsey/Bates)
- Type Talk at Work (Rost)
- Personality Page Website
Session 3
Learning Topics
Basics of Planning & Strategic Management / Operations Management & Planning
Preparation/Reading Assignments
- Chapter 7
- Chapter 19
- Slide Session 3
- Review a copy of your company’s strategic plan
Classroom Application
- Elements of Strategic Plans & Examples
- Highlight different Methodologies and Types
- IVGN Pride Roll Out – 2002 Vision, Mission, Values example
- 7-S – IVGN HR Functional Plan Example
Examples of Class Project Presentations
- Planning/Strategy Management – Winter 08
- Operations Management – Winter 08
- Planning/Strategy Management – Fall 07
- Operations Management – Fall 07
- Planning/Strategy Management – Summer 07
Additional Books and Articles for this Session
- Built to Last (Porras)
- Good to Great (Collins)
- Building Your Company’s Vision (Collins)
- The Balanced Scoreboard (Kaplan/Norton)
- Real-Time Strategy (Perry/Scott/Smallwood)
- Execution (Bossidy)
Session 4
Learning Topics
Developing Employees & Managers / Developing Leadership Skills
Mid-Term Exam available on Blackboard
Preparation/Reading Assignments
Classroom Application
- Coaching
- Training that Drives Organizational Results
- Leadership Architect Competency Card Sort 1 – ID Individual Leadership Strengths & Developing Areas
Examples of Class Project Presentations
- Developing Employees – Winter 10
- Developing Leadership Skills – Winter 10
- Developing Employees – Winter 08
- Managing Maximum Performance – Winter 08
- Developing Employees – Fall 07
Additional Books and Articles for this Session
- Performance Consulting (Robinson)
- Structure On-The-Job Training (Jacobs)
- Training for Impact (Robinson)
- Principle-Centered Leadership (Covey)
- Becoming a Servant Leader (Greenleaf)
- Leadership and the New Science (Wheatley)
- The Fifth Discipline (Senge)
- Human Resource Champions (Ulrich)
Session 5
Learning Topics
Organizing Work / Organizing Structure
Mid-Term Exam due
Preparation/Reading Assignments
Classroom Application
- Organization Restructure Example
- Leadership Architect Competency Card Sort 2 – ID Current Job Competencies
- Slide Session 5
Examples of Class Project Presentations
- Organizing Work – Winter 10
- Organizing Work – Winter 08
- Organizing Structure – Winter 08
- Organizing Work – Fall 07
- Organizing Structure – Fall 07
Additional Books and Articles for this Session
- The Boundaryless Organization (Ashkenas/Ulrich/Jick/Kerr)
- Organization: Text, Cases and Readings on Management of Organizational Design and Change (Schlesinger)
- Tomorrow’s Organization (Mohrman/Balbraith/Lawler)
- Images of Organization (Morgan)
- Work Redesign (Hackman/Oldham)
Session 6
Learning Topics
Understanding Work Groups & Teams / Motivating Employees
Preparation/Reading Assignments
Classroom Application
- MBTI Interaction Styles
- Retention and Development for Long Run
- FISH Philosophy – Application Worksheet and Employee Motivation Assessment Worksheet
- FISH (DVD)
- Slide Session 6
Examples of Class Project Presentations
- Work Groups/Teams – Winter 08
- Motivating Employees – Winter 08
- Motivating Employees – Fall 07
- Work Groups/Teams – Summer 07
- Motivating Employees – Summer 07
Additional Books and Articles for this Session
- Self Directed Work Teams: The New American Challange (Orsburn/Moran/Musselwhite/Zenger)
- Leading Self-Directed Work Teams (Fisher)
- The Age of Participation (McLagan)
- Love’em or Lose’em (Kaye/Jordan-Evans)
- Fish (Lundin/Paul/Christensen/Blanchard)
- The Wisdom of Teams (Katzenbach/Smith)
Session 7
Learning Topics
Staffing / Appraising & Rewarding Performance
Preparation/Reading Assignments
- Chapter 11
- Chapter 18
- Slide Session 7
- Bring copy of your company’s Performance Review Form
Classroom Application
- Overview of Behavioral and Competency Interviewing
- Hiring Talent
- Job Profile Interview Preparation Form
- Development Planning Tool
- Leadership Architect – Self Performance Evaluation Against Job Competencies
- Leadership Development Action Plan
Examples of Class Project Presentations
- Staffing – Fall 07
- Appraising and Rewarding – Fall 07 1
- Appraising and Rewarding – Fall 07 2
- Staffing – Summer 07
- Appraising and Rewarding – Summer 07 1
Additional Books and Articles for this Session
- Topgrading (Smart)
- How to do a Superior Performance Appraisal (Swan)
- 1001 Ways to Reward Employees (Nelson)
- Designing Performance Appraisal Systems (Mohrman/Resnick-West/Lawler)
- Strategic Pay (Lawler)
Session 8
Learning Topics
Managing Conflict & Stress / Managing Change & Culture
Final Exam Available
Preparation/Reading Assignments
Classroom Application
- Leading and Managing Change
- GROWing Change Worksheet
- Priorities for Life – Change (DVD)
Examples of Class Project Presentations
- Conflict & Stress – Fall 07 1
- Conflict & Stress – Fall 07 2
- Change & Culture – Fall 07
- Conflict & Stress – Summer 07
- Conflict & Stress – Spring 07
Additional Books and Articles for this Session
- Managing Transitions (Bridges)
- Leading Change (Kotter)
- The 7 Levels of Change (Smith)
- Communicating for Change (D’Aprix)
- Aftershock: Helping People Through Corporate Change (Woodward/Bucholz/Hess)
- Thriving on Chaos (Peters)
- The Fifth Discipline (Senge)
- Awakening Corporate Soul (Klein/Izzo)
Session 9
Learning Topics
Class Presentations / Final Exam Due / Final Papers Due / Learning & Application Journals Due
Classroom Application
- Final Papers & Learning Journals Due
- Wrap Up: Hot Wash After Action Review
- Course Evaluations Due